Frequently Asked Questions

Ordering & Payment

Welcome to the FAQ page for Cakefully Delish, crafting sweet moments with love and creativity. Find answers to common questions about our cakes, ordering process, delivery, and more below.

You can place an order by contacting us via our Contact Page or using the inquiry forms on each of our product pages. We will get in touch to confirm the orders.

How do I place an order?

How do I confirm the order and pay?

We require a 50% deposit to confirm the order and the remaining balance will need to be paid upon pick-up or delivery. The payment method is via bank transfer or pay-id.

To ensure the best quality and attention to detail, we kindly require advance notice for all custom cakes.
Classic, custom cakes or edible print orders need at least 7 days’ notice, depending on design complexity. For tiered or wedding cakes, please allow a minimum of 30 days’ notice to ensure we meet your expectations.

Need something sooner? Contact us for availability — we’ll do our best to accommodate you!

How far in advance should I place my order?

Are you a home-base business?

Yes, Cakefully Delish is proudly a family-owned, home-based bakery in Epping, NSW. We craft every cake with care in our dedicated kitchen, adhering to Australia food safety standards.

General Questions

Delivery & Pickup

Do you do delivery?

Yes, we offer delivery within Epping, NSW, and surrounding suburbs. Delivery fees vary depending on distance, starting from $20.
Contact us to confirm availability and an exact quote for your location.

Can I pickup my order?

Yes, local pickup is available at our home-based bakery in Epping, NSW. We will notify you the address once order and 50% deposit is complete.